Privacy Policy

Innovation Physical Therapy is committed to keeping your information secure and managing it in accordance with our legal responsibilities under privacy and data protection laws where we operate – Edmonton, Alberta, Canada.

This Privacy and Cookies Policy (“Policy”) provides information about how we process personal information gathered through this website.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.


We use analytics tools on our Site to provide products and Services you request, identify service issues to us, improve our Services, provide content tailored to your personal preferences, and to monitor traffic and usage of our Site.

These tools may be provided by third-party service providers and may include the collection and tracking of certain data and information regarding the characteristics and activities of visitors to our Site. We may disclose data, including personal information, to certain such third-party services providers in order to obtain such services.

One of these providers is Google Analytics and more information about the ways in which they collect and process your personal data can be found here: (  


Our Site use cookies (which includes third party cookies to support analytics functionality) and other similar technologies, such as web beacons.

Cookies are small computer files which are downloaded onto your device and collect information about the way in which you navigate and use websites and the internet. Cookies collect information which may allow us to identify you or your approximate location.  The information provided by cookies helps us to provide you with a more personal experience and allows us to make improvements to our Site and Services over time.

We collect both “session” cookies, which are not usually stored after your browsing session has ended, and “persistent” cookies, which may be.

You may delete and block all cookies or decide to just block certain types of cookies via your browser setting at any time. However, if you choose to block or delete cookies, this may affect the functionality of the Site.

Facebook Remarketing

Facebook may use cookies, web beacons, and other storage technologies to collect or receive information from our websites and elsewhere on the internet and use that information to provide measurement services and target ads, you can opt-out of the collection and use of information for ad targeting, here

Google Remarketing

We use Google AdWords Remarketing to advertise Innovation Physical Therapy across the Internet, in particular on the Google Display & Search Networks.

AdWords remarketing will display ads to you based on what parts of the Innovation Physical Therapy’s website you have viewed by placing a cookie on your web browser.

This cookie does not in any way identify you or give access to your computer or mobile device.

The cookie is used to indicate to other websites that  “This person visited a particular page, so show them ads relating to that page.”  Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

If you do not wish to see ads from Innovation Physical Therapy you can opt out in several ways:

  1. Opt out of Google’s use of cookies by visiting Google’s Ads Settings.
  2. Opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Bing Ads

Bing Ads is an advertising service provided by Microsoft Inc. We use Bing Ads  to advertise Innovation Physical Therapy across Bing search network. We use conversion tracking with Bing Ads which requires a cookie to be stored on a website visitor’s computer to enable analysis of advertising performance.  You can opt-out of Bing Ads remarketing by visiting:

For more information about Bing Ads, please visit their Privacy Policy:

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

 Electronic newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

Privacy Policy Changes

Although most changes are likely to be minor, Innovation Physical Therapy may change its Privacy Policy from time to time. Innovation Physical Therapy encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Questions or Concerns

If you have any questions about this Policy, or would like to exercise your rights with respect to your personal information, please contact our clinic. 

This document was last updated on July 11, 2018

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