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Innovation Physical Therapy | Namao
Your North Edmonton Physiotherapy Clinic
Welcome to our Namao clinic! We serve North Edmonton including the communities of Namao, Castledowns, Castlebrook and Belle Rive.
Check Out What Others Are Saying About Innovation Physical Therapy - Namao:
Based on 53 reviews
15:17 16 Oct 19
Melissa was amazing, I could barely walk when I severely hurt my back and one week later I had close to full mobility....thanks Melissa
Danielle St. Laurent
23:27 15 Oct 19
I recently found this office and it’s been so wonderful that I brought my husband to see Dr. Robert as well and I’m going to try therapeutic massage with Sam as well as acupuncture with Nhu! Excellent service all around! Amanda has been fantastic with booking appointments for us too! Great location; close to home and they treat us like family! So glad I called! 😊
19:49 15 Oct 19
This is my second time coming to innovations for a sports related injury, each time I have dealt with Brian. He is always really good at getting me back on track with the right exercise program. Definitely happy
06:29 09 Oct 19
Really professional and comfortable environment. It's the only place I go to for massages.
20:23 08 Oct 19
I’ve been working with Nelson regarding my shoulders. He’s always prompt and professional. After a session with Nelson, my shoulders always feel better. I highly recommend him and all the staff here at Innovation at Namao Center.
21:13 26 Aug 19
Amazing staff, I was lucky enough to have Brian as my physiotherapist, he never rushed sessions and was always pleasant to be around. We always had fun conversations while he would dry needle me and would even remember past topics. I would 100% recommend this place for anyone needing physio.
22:01 20 Aug 19
They booked me in same day when I called asking for help with a neck injury. Rut’s treatments were effective and the exercises she sent me home with helped a lot.
21:44 20 Aug 19
The staff here were fantastic for the duration of my physiotherapy sessions. I would highly recommend the Namao location.
23:13 15 Aug 19
My experience with Innovation has been very pleasant and professional as well. Jey, my physio therapist and the rest of the staff have always treated me with care and respect. i would recommend Innovation Physical Therapy - Namao to anyone requiring physio.
01:31 31 Jul 19
Jey was amazing! Very knowledgeable, he really helped me out with a hip pain that I was dealing with for over 6 months with no results from other treatments. Highly recommend him! :D.
20:16 30 Jul 19
Nelson is very thorough and attentive to details. He remembered exactly which treatments worked well for me and tailors each appointment to ensure I leave feeling 120%. Thank you for taking care of me Nelson! I’m a very happy client and will be back for routine maintenance!
20:12 30 Jul 19
From stepping foot into inovation physical therapy. The service has been amazing. I have done physio with rut and Nelson who are both awesome. Also done acupuncture with Nelson and massages with Lauren. I would 1000% refer freinds or family to the clinic. Also my mother in law now goes there for massages.
16:39 24 Jul 19
Really great and friendly staff. Kelsea was very good and knowledgeable
20:27 19 Jul 19
I have been with Innovation Physio for over 4 years. The physiotherapists are fantastic, very compassionate; and Innovated with trying new techniques to help their patients. With my different medical concerns; it is nice to have team that works together to help reduce my pain and keeps me mobile. Would recommend this place to anyone who is looking for a great physiotherapist and massage therapy.
14:37 21 Jun 19
Where were you yesterday? Where were you two years ago? To this day, two years ago, I was visiting family friends to share in their joy of "country living".. (Westlock is a country, right?).. We folks in Edmonton like sunshine and clear skies too! My family enjoyed the visit there as well as the aprx. one hour return ride home to Edmonton. We felt revitalized and as healthy as a basket of apples! However, everything changed just four traffic lights from our home. Our car was rear ended while stopped at a red light while we were waiting for the green to take us home. The brilliant white light suddenly flashed through my brain, and turned the daylight into a rather dim one. Then everything went black and dizzy for me. No, I did not die (I am writing this!!), only, my "healthy as a basket of apples" theory sort of burst. The doctor at the emergency told me that sessions of physical therapy would make be a new man again, however my body and I were skeptical about this. I felt dizzy, had a constant headache, and my shoulder, arm, and neck were very stiff.. these issues, along with slurred speech, had the memory of the "healthy apple" version of me feeling very distant. I felt anger towards the driver who hit our car and frustration with the unfairness of life.The facilitator at the psychology group sessions introduced me to a new idea with how to cope with my depressing state, "From now on, you will be a peach, not an apple"... I thought, "yeah, right", I still head my ten fingers, two legs, two eyes, etc. However, this new concept was reintroduced to me when I attended Innovation Physical Therapy, Namao. The wonderful people there, from the receptionists, manager, and therapists, made me feel hope again towards my recovery. The therapy provided at their clinic helped me heal not only physically, but assisted me in working through my inner tension and anger as well. I just wanted to be me again! I was a client of a therapist there, Melissa Voll, who specializes and is certified in many forms of therapy at the clinic. Throughout the past months she has cheerfully and effectively introduced and applied all of the possible treatment methods to soothe and overall improve my physical condition. A compilation of new and traditional therapy (including acupuncture and needling-- both of which I survived!) were provided. Different exercises, tools, and methods were also implemented throughout the recovery process. Among all of these treatments though, I discovered that Melissa uses another secret approach as well. A great Teacher from about 2000 years ago wrote the renowned words, "The flesh is no help at all. It is lifting up the spirit that gives life." (John 6:63). The lifting up of the spirit, through her kind words, encouragement, and compassion, made Melissa's work outstanding. Have I said "thank you" Melissa for the well executed, complex therapy plan of yours? Well, Thank You!!! Way to go!! P.S. I am starting to like being a peachP.P.S. After being involved in the collision two years ago, I am currently working as an auto mechanic, and enjoy fixing cars at Herbers Autobody. Ironic, isn't it? How is your [auto] body feeling today? Appley or maybe Peachey?? :)Sincerely, Karl Kremic
23:15 04 May 19
Brian is amazing. My wrist went from sore all the time to 100% in 4 weeks. I highly recommend.
00:35 01 May 19
From the friendly & knowledgeable staff to customized exercises designed for specific body parts, Belvedere Innovation staff have greatly contributed to my healing process after a car accident. They did filled out all insurance claims on my behalf, gave me exercise equipment designed to relieve pain and were very accommodating to my busy work schedule. I will definitely recommend to anyone seeking physiotherapy especially Daksh and will definitely visit again if need be.
15:58 18 Mar 19
Employees are kind and friendly.
21:24 12 Feb 19
They are so friendly and welcoming, like walking into your own home. You can tell they care about their clients and aren't just there for a paycheque. I've been going to doctors for 70 years this year and never felt so welcome.
23:51 11 Sep 18
I have been using this physio therapy clinic for about 4 years now (off and on). The staff is always friendly and personable with me. I always look forward to coming into physio because I know that Rutt (my therapist) is going to get me on track with quick recovery. I get a feeling of being in a small town business due to everyone remembering my name and addressing like family. Thank you to all for the positive experience I have received while attending therapy there. It helps with healing when you feel so welcomed.
18:35 20 Jul 18
From the front staff to the rear staff and all in between, we are made to feel welcome by everyone, even those who are not directly involved with our care. But Rut Wiull is my lifesaver and I truly do not know where I'd be without her many years of treating me. Don't misinterpret the "many years of treatment" to mean she's not treating me properly. I have a debilitating illness which requires lots of work to keep me going. She has done that and more. Rut has been my physical therapist for over #$@ years (LOL) when she first treated me when I was an inpatient at a Rehab Hospital. When I was discharged, I found her and if she changes clinics, so do I. Namao Innovation PT is fortunate to have her on staff. I definitely would recommend Rut and have done so over the years. Thank you as always Rut and thanks to all the staff for making me feel welcome. Such great atmosphere at the Clinic.
17:21 12 Jun 18
My mom began her physio here not even a month ago and she loves it. The people are extremely friendly, understanding, and commodating. They take customer service to a new level. They know their patients as soon as they come in the door. I tried their massage service and it was completely amazing. Super relaxing and the message therapist was extremely kind. I recommend this place for sure.
05:46 08 Jun 18
Excellent facility with very knowledgeable and friendly staff. I have seen Brian for my work and exercise related injuries and have had great success. I also saw Melissa when I was expecting my daughter and she was very knowledgeable in all things pregnancy related!
18:39 01 Jun 18
I've visited multiple physiotherapists, and Innovation Physiotherapy Namao has been by far the best. Both my physiotherapist (Brian) and massage therapy (lauren) has really helped me, and I feel as though they really care about me and my health. Would highly recommend.
17:31 01 Jun 18
My physiotherapist Brian is awesome! Facilities are always clean and all the staff are friendly. Highly recommended!
17:08 01 Jun 18
I've received treatment from both Brian and Kelsi and both PT's have been amazing. They genuinely care about their patients wellbeing and progress. Will work with the patient and explain the exercises and how it will benefit the injured area and work towards a treatment goal. Both are very thorough with their work and professionalism. I always leave the office feeling knowledgeable and physically better with the treatment and care received. Couldn't ask for better care else where. Thank you guys!
18:13 31 May 18
I have had many different Physical Therapist work on me over the years and non of them have helped me as much as Melissa Voll from Innovation Physical Therapy. She has an wide range of knowledge. I was broken and she really fixed me. The staff is very friendly and helpful. They check up on you after your visit. The best review I believe I can give is that I actually received treatment that made me recover.
01:44 13 Apr 18
All the staff is exceptional! They go above and beyond. Excellent physio with Ruth - she's very knowledgeable and professional. Would highly recommended her!
17:24 30 Mar 18
Always pleasantly greeted by Brandi at the front desk. I had seen Rut and Nelson for PT services and can say that their expertise and knowledge have contributed to my healing process. They use a variety of different methods and tools for recovery based on your needs. Very friendly staff! Appointment are very easy to make. Highly recommend.
15:59 10 Mar 18
I was treated by Kamal at the Riverbend office for a knee MCL issue. He was very professional and considerate in ensuring the treatments I received started off at the right level and increased in intensity at an appropriate frequency. He also offered many do-at-home ideas and suggestions. The front desk staff were always kind and courteous. Would definitely recommend Kamal and the Riverbend office to others.
04:44 21 Feb 18
I see Nelson for Physiotherapy. I find him very knowledgeable, friendly, and caring. I find whenever I have an ailment he is able to fix my issues. I always end up leaving treatment feeling so much better. I like that he takes the time to explain the treatment. I really like his approach to treatment by using a variety of techniques including massage, manipulations, modalities, exercises, and needling or acupuncture. I find this is the best approach in treatment. I have seen a number of physiotherapists, but I haven’t found the relief I get from Nelson using his multi techniques approach. I would recommend him to anyone!!
20:23 21 Apr 17
My physiotherapist Kelsi was very good and it's a really nice clean place. Massage, exercises, weights and electric suction cups. Will come here from now on. My surgeon recommended I come here and ask for her.
22:04 16 Aug 16
Excellent facility. I would recommend to all, I am being treated by Brian and have had the best results in 2 years. He immediately established my problem areas, whereas prior physio has not. He is a great guy, very conversive and genuinely likes his job. Everytime I talk to him or he speaks with anyone else he is extremely friendly and engaging. The reception is also very friendly.
00:35 03 Feb 16
Rut is an excellent Physio therapist and I would like to express that I am more then happy with her approach and help with my recovery. I am still having physio and will always choose her; although, two years ago Rut was helping me with similar problem and I was more than happy with her approach, combination physio,massage therapy and exercise that she gave me to do at home. At that time I was going to the swimming pool as well, sauna. My sister was helping me to put my socks on. Rut, thank you for all hard work that you do, finding those "funny" spots,( pain related spots ).
14:05 26 Aug 15
I never did like Physio until I found Kelsi at Innovation. After being in a car accident and dealing with what I thought would be a forever pain, has now been a thing in the past. She has helped me through the journey of feeling there is a light at the end of the tunnel! I recommend this physio to everybody I know seeking a great physio!
18:55 25 Aug 15
My physio sessions with Rut have been nothing but enjoyable and rewarding. By the end of my session, I feel my recovery is 110%. She listens, communicates and recommends exercises that suit my issues, but mostly, provide challenges as my injuries improve (which I LIKE!). With her caring and humorous nature, it made the progression easier and less painful. I felt going to my physio sessions were never a chore, but another day to further strengthen my injuries with a great physio therapist! Trevor, who is my father's physiotherapist, is equally great! He is very thorough with his assessments to ensure proper exercises are considered. Also, like Rut, he provides challenges to his patients as their injuries improve. He communicates well and provides great care to each patient. I highly recommend both as they are patient people whose main goal is to provide the best care to each of their patients. Karolyne is a FANTASTIC massage therapist. I am very particular when it comes to this and her skills are perfect! She is easy to communicate with and her caring demeanor comes naturally to her. She is definitely a massage therapist one should not pass on! As for the two wonderful ladies at the front, they deserve a reward! They are the ones who maintain a great atmosphere from beginning to end. Not only do they provide great customer service, they also hold things in place to help the business run smoothly while the therapists works away. They definitely make a difference with their charming smiles. Also, let's not forget the well maintained exercise facility that I believe is great. It has everything the physio therapist needs to accommodate exercises for their patients. Most importantly, there is an abundance of natural lighting that provides a calming effect for both the staff and patients. Overall, this is a great location with wonderful and caring staff, who wants nothing but the best for each other and for every client that comes through the door.
19:45 20 Aug 15
I received the best treatment from kelsey and the support staff with my injury to my wrist, I would definitely recommend her to anybody.
17:52 17 Mar 15
Tony and Aaron both have such an in depth knowledge and skill set; I highly recommend these two guys.
In Namao we offer:
Personalized Exercise Program
Medical Evaluations / Functional Capacity Evaluations
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Meet our Namao Team
Ashley PurcellOffice Manager (Belvedere), Patient Experience Manager
Brian Coughlan MPthy, BPE, Dry NeedlingManual Physical Therapist, Men's Health Therapist
Caiming Gao MBAFinancial Controller
Gugan Dakshnamurthy BPTPhysical Therapist
Jey Radhakrishnan PhD, MPT, BPTPhysical Therapist
Karolyne Brown RMT 2200 HoursRegistered Massage Therapist
Kelsea Mabuchi MScPT, BSc, Dry NeedlingManual Physical Therapist
Lauren Strap Massage TherapistMassage Therapist
Melissa Voll BScKin, MScPT, CAFCI, Cert. MDTManual Physical Therapist, Women's Health Therapist, Acupuncture, Dry Needling
Murphy McIntosh BSc Nutrition and Food ScienceRegistered Dietitian
Nelson Wong BScPT, Cert. Medical Acupuncture, Dry NeedlingManual Physical Therapist
Taelar Smith RMT 3000 HoursRegistered Massage Therapist
Do you have any questions ? We've got answers!
Is physiotherapy covered by insurance?Many extended benefit plans cover all or a significant portion of physiotherapy assessment and treatment fees. To learn about your specific plans coverage, we recommend that you get in touch with your insurance provider directly.
Do I need a prescription or doctors referral to access physiotherapy?No. Physiotherapists have been considered Primary Health Professionals since 1995. With this change physiotherapy services may be accessed directly without a referral from your physician. However, if you have an extended health care provider, the provider may still require a physician’s referral to physical therapy before reimbursing your fees.
How soon after my injury should I attend physical therapy?If there are any immediate medical concerns, please see your Physician to assess these concerns and ensure that there are no contraindications to beginning physiotherapy. If there are no immediate medical concerns, or once any medical concerns have been cleared, accessing Physical Therapy immediately can help with an accurate diagnosis, ensure a proper environment for healing of your injury and prevent any delays in healing.
Our staff are a part of your community. See How
- Riverbend (780) 437-5141 Book Online (Existing Patients)
- Namao (587) 524-8200 Book Online (Existing Patients)
- Belvedere (780) 473-6451 Book Online (Existing Patients)
- Sherwood Park (587) 456-8880 Book Online (Existing Patients)
- Meadowlark (780) 448-0880 Book Online (Existing Patients)
- West Henday (587) 873-8808 Book Online (Existing Patients)